Contact Support

Need help with your website, billing, login, or subscription? Our support team is here to help Webthly customers with account and service-related questions.

Effective date: 03. 03. 2026
Service: Webthly by OM Media

Technical help Billing questions Website updates Account support

Support Request

Use this form if you are an existing customer and need help with your website, account, billing, or subscription.

This form is for support requests only. For sales, demo requests, or general inquiries, please use the Contact page.

What We Can Help With

Website changes and content updates
Login or dashboard issues
Billing and subscription questions

Domain or hosting support
Refund-related questions
General service troubleshooting

Support Contact

OM Media / Webthly Email: info@webthly.com, info@ommedia.link

Phone +1 (320) 545-5434, +38766203651

Address Sarajevo, Bosnia and Herzegovina

Support Hours Mon–Fri, 9:00 AM – 5:00 PM

Response Time

We try to respond to support requests as quickly as possible during business hours. Response times may vary depending on request volume and the type of issue.

Note: If your issue is urgent and your website is offline or unavailable, include “URGENT” in the subject or message so we can prioritize it.