Politika privatnosti | Webthly<\/title>\r\n <style>\r\n :root{\r\n --green:#16a34a;\r\n --green-dark:#15803d;\r\n --green-soft:#dcfce7;\r\n --text:#111827;\r\n --muted:#6b7280;\r\n --bg:#f5f7fb;\r\n --card:#ffffff;\r\n --border:#e5e7eb;\r\n --shadow: 0 10px 30px rgba(15, 23, 42, .06);\r\n --shadow-hover: 0 14px 40px rgba(15, 23, 42, .10);\r\n --radius-xl: 28px;\r\n --radius-lg: 22px;\r\n --radius-md: 16px;\r\n }\r\n\r\n *{box-sizing:border-box}\r\n\r\n html{\r\n scroll-behavior:smooth;\r\n }\r\n\r\n body{\r\n margin:0;\r\n font-family: Arial, Helvetica, sans-serif;\r\n line-height:1.7;\r\n color:var(--text);\r\n background:\r\n radial-gradient(circle at top left, rgba(22,163,74,.08), transparent 28%),\r\n radial-gradient(circle at top right, rgba(59,130,246,.05), transparent 26%),\r\n linear-gradient(180deg, #ffffff 0%, var(--bg) 100%);\r\n }\r\n\r\n a{\r\n color:var(--green-dark);\r\n text-decoration:none;\r\n transition:opacity .2s ease, color .2s ease;\r\n }\r\n\r\n a:hover{\r\n 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border:1px solid #bbf7d0;\r\n color:#14532d;\r\n border-radius:16px;\r\n padding:16px 18px;\r\n font-size:14px;\r\n margin:18px 0;\r\n }\r\n\r\n .footerbox{\r\n margin-top:24px;\r\n padding:18px 4px 0;\r\n border-top:1px solid var(--border);\r\n color:var(--muted);\r\n font-size:14px;\r\n text-align:center;\r\n }\r\n\r\n .small{\r\n font-size:13px;\r\n color:var(--muted);\r\n }\r\n\r\n .grid{\r\n display:grid;\r\n grid-template-columns:1fr;\r\n gap:16px;\r\n }\r\n\r\n @media (min-width: 760px){\r\n .grid{\r\n grid-template-columns:1fr 1fr;\r\n }\r\n\r\n .hero{\r\n padding:42px;\r\n }\r\n }\r\n\r\n @media (max-width: 640px){\r\n .wrap{\r\n padding:18px 14px 44px;\r\n }\r\n\r\n .hero,\r\n .card{\r\n padding:22px;\r\n border-radius:20px;\r\n }\r\n\r\n .meta{\r\n display:block;\r\n width:100%;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <main class=\"wrap\">\r\n <section class=\"hero\">\r\n <span class=\"badge\">Politika privatnosti<\/span>\r\n <h1>Politika privatnosti<\/h1>\r\n <p class=\"sub\">\r\n Ova Politika privatnosti obja\u0161njava kako <strong>Webthly<\/strong> (brend kompanije <strong>OM Media<\/strong>) prikuplja, koristi i \u0161titi informacije unutar na\u0161eg sistema za upravljanje reputacijom i automatizaciju recenzija.\r\n <\/p>\r\n <p class=\"meta\">\r\n <strong>Datum stupanja na snagu:<\/strong> 2. april 2026.<br>\r\n <strong>Poslednja izmena:<\/strong> 29. april 2026.\r\n <\/p>\r\n <div class=\"pillrow\">\r\n <span class=\"pill\">Automatizacija Google recenzija<\/span>\r\n <span class=\"pill\">Viber i SMS povratne informacije<\/span>\r\n <span class=\"pill\">\u0160tit za reputaciju<\/span>\r\n <span class=\"pill\">Lokalni SEO rast<\/span>\r\n <\/div>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>1. Ko smo mi<\/h2>\r\n <p>\r\n Webthly je specijalizovana platforma za automatizaciju povratnih informacija kupaca i pove\u0107anje recenzija na Google profilima preduze\u0107a. Na\u0161a misija je da pomognemo lokalnim biznisima da digitalizuju proces prikupljanja utisaka korisnika.\r\n <\/p>\r\n <p>\r\n <strong>Pravno lice:<\/strong> Trgovinsko - Uslu\u017ena Djelatnost OM Media<br>\r\n <strong>Brend:<\/strong> Webthly Feedback Center<br>\r\n <strong>Sedi\u0161te:<\/strong> Otad\u017ebina 3, Isto\u010dno Sarajevo, BiH<br>\r\n <strong>E-mail:<\/strong> info@webthly.com<br>\r\n <strong>Identifikacioni broj (JIB):<\/strong> 4512741130004\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>2. Podaci koje prikupljamo<\/h2>\r\n <p>Kao usluga za upravljanje reputacijom, obra\u0111ujemo dve vrste podataka:<\/p>\r\n <div class=\"grid\">\r\n <div>\r\n <h3>Podaci o klijentu (Vi)<\/h3>\r\n <ul>\r\n <li>Ime vlasnika\/menad\u017eera<\/li>\r\n <li>Poslovni e-mail i broj telefona<\/li>\r\n <li>Naziv i adresa kompanije<\/li>\r\n <li>Podaci o Google profilu preduze\u0107a (Google Business Profile)<\/li>\r\n <li>Informacije o naplati i pretplati<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div>\r\n <h3>Podaci o krajnjim korisnicima (Va\u0161i kupci)<\/h3>\r\n <ul>\r\n <li>Broj telefona (za Viber\/SMS zahteve)<\/li>\r\n <li>Ime kupca (opciono)<\/li>\r\n <li>Vreme posete (timestamp)<\/li>\r\n <li>Interna ocena\/ostavljene povratne informacije<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>3. Kako koristimo informacije<\/h2>\r\n <p>Podatke koristimo isklju\u010divo za pru\u017eanje na\u0161ih usluga automatizacije:<\/p>\r\n <ul>\r\n <li><strong>Slanje zahteva:<\/strong> Automatizovana dostava Viber ili SMS poruka Va\u0161im kupcima nakon obavljene transakcije.<\/li>\r\n <li><strong>\u0160tit za reputaciju:<\/strong> Filtriranje negativnih iskustava kroz interne forme kako bi se problemi re\u0161ili privatno.<\/li>\r\n <li><strong>Preusmeravanje na Google:<\/strong> Usmeravanje zadovoljnih kupaca na Va\u0161 zvani\u010dni profil za Google recenzije.<\/li>\r\n <li><strong>Analitika:<\/strong> Pra\u0107enje uspe\u0161nosti kampanja i stope rasta recenzija.<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>4. Saglasnost i prijava (Stroga politika)<\/h2>\r\n <div class=\"note\">\r\n <strong>Obaveza klijenta:<\/strong> Webthly deluje kao obra\u0111iva\u010d podataka. Na\u0161i klijenti (restorani, klinike, itd.) zakonski su odgovorni za osiguravanje da su svi brojevi telefona uneti u sistem prikupljeni uz saglasnost kupaca za primanje transakcionih poruka sa povratnim informacijama.\r\n <\/div>\r\n <p>\r\n Svaka poruka poslata preko na\u0161e platforme sadr\u017ei jasne informacije o po\u0161iljaocu i omogu\u0107ava korisniku da se u bilo kom trenutku odjavi od budu\u0107ih komunikacija.\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>5. Deljenje podataka sa tre\u0107im stranama<\/h2>\r\n <p>Va\u0161i podaci se nikada ne prodaju. Delimo ih samo sa neophodnim partnerima koji su potrebni za isporuku usluge:<\/p>\r\n <ul>\r\n <li><strong>Infobip:<\/strong> Na\u0161 zvani\u010dni partner za isporuku Viber i SMS poruka.<\/li>\r\n <li><strong>Google:<\/strong> Putem preusmeravanja korisnika na platformu za Google recenzije.<\/li>\r\n <li><strong>Hosting provajderi:<\/strong> Gde se \u0161ifrovane baze podataka bezbedno \u010duvaju.<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>6. Bezbednost podataka<\/h2>\r\n <p>\r\n Svi brojevi telefona i podaci o povratnim informacijama su za\u0161ti\u0107eni SSL enkripcijom. Pristup bazama podataka je strogo ograni\u010den na ovla\u0161\u0107eno osoblje kompanije OM Media u svrhu tehni\u010dke podr\u0161ke. Podaci o kupcima se \u010duvaju samo onoliko dugo koliko je potrebno za mese\u010dno izve\u0161tavanje, nakon \u010dega mogu biti anonimizovani.\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>7. Va\u0161a prava<\/h2>\r\n <p>\r\n I Vi i Va\u0161i kupci imate pravo da u bilo kom trenutku zatra\u017eite pristup obra\u0111enim podacima, njihovu ispravku ili potpuno brisanje iz na\u0161eg sistema.\r\n <\/p>\r\n <p>\r\n Za sve zahteve, kontaktirajte nas na: <a href=\"mailto:info@webthly.com\">info@webthly.com<\/a> ili putem po\u0161te na adresu <strong>Otad\u017ebina 3, 71123 Isto\u010dno Sarajevo, BiH.<\/strong>\r\n <\/p>\r\n <\/section>\r\n <\/main>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politika privatnosti | Webthly Politika privatnosti Politika privatnosti Ova Politika privatnosti obja\u0161njava kako Webthly (brend kompanije OM Media) prikuplja, koristi i \u0161titi informacije unutar na\u0161eg […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-374","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Privacy Policy - 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.note{\r\n background:#f0fdf4;\r\n border:1px solid #bbf7d0;\r\n color:#14532d;\r\n border-radius:16px;\r\n padding:16px 18px;\r\n font-size:14px;\r\n margin:18px 0;\r\n }\r\n\r\n .footerbox{\r\n margin-top:24px;\r\n padding:18px 4px 0;\r\n border-top:1px solid var(--border);\r\n color:var(--muted);\r\n font-size:14px;\r\n text-align:center;\r\n }\r\n\r\n .small{\r\n font-size:13px;\r\n color:var(--muted);\r\n }\r\n\r\n .grid{\r\n display:grid;\r\n grid-template-columns:1fr;\r\n gap:16px;\r\n }\r\n\r\n @media (min-width: 760px){\r\n .grid{\r\n grid-template-columns:1fr 1fr;\r\n }\r\n\r\n .hero{\r\n padding:42px;\r\n }\r\n }\r\n\r\n @media (max-width: 640px){\r\n .wrap{\r\n padding:18px 14px 44px;\r\n }\r\n\r\n .hero,\r\n .card{\r\n padding:22px;\r\n border-radius:20px;\r\n }\r\n\r\n .meta{\r\n display:block;\r\n width:100%;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <main class=\"wrap\">\r\n <section class=\"hero\">\r\n <span class=\"badge\">Politika privatnosti<\/span>\r\n <h1>Politika privatnosti<\/h1>\r\n <p class=\"sub\">\r\n Ova Politika privatnosti obja\u0161njava kako <strong>Webthly<\/strong> (brend kompanije <strong>OM Media<\/strong>) prikuplja, koristi i \u0161titi informacije unutar na\u0161eg sistema za upravljanje reputacijom i automatizaciju recenzija.\r\n <\/p>\r\n <p class=\"meta\">\r\n <strong>Datum stupanja na snagu:<\/strong> 2. april 2026.<br>\r\n <strong>Poslednja izmena:<\/strong> 29. april 2026.\r\n <\/p>\r\n <div class=\"pillrow\">\r\n <span class=\"pill\">Automatizacija Google recenzija<\/span>\r\n <span class=\"pill\">Viber i SMS povratne informacije<\/span>\r\n <span class=\"pill\">\u0160tit za reputaciju<\/span>\r\n <span class=\"pill\">Lokalni SEO rast<\/span>\r\n <\/div>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>1. Ko smo mi<\/h2>\r\n <p>\r\n Webthly je specijalizovana platforma za automatizaciju povratnih informacija kupaca i pove\u0107anje recenzija na Google profilima preduze\u0107a. Na\u0161a misija je da pomognemo lokalnim biznisima da digitalizuju proces prikupljanja utisaka korisnika.\r\n <\/p>\r\n <p>\r\n <strong>Pravno lice:<\/strong> Trgovinsko - Uslu\u017ena Djelatnost OM Media<br>\r\n <strong>Brend:<\/strong> Webthly Feedback Center<br>\r\n <strong>Sedi\u0161te:<\/strong> Otad\u017ebina 3, Isto\u010dno Sarajevo, BiH<br>\r\n <strong>E-mail:<\/strong> info@webthly.com<br>\r\n <strong>Identifikacioni broj (JIB):<\/strong> 4512741130004\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>2. Podaci koje prikupljamo<\/h2>\r\n <p>Kao usluga za upravljanje reputacijom, obra\u0111ujemo dve vrste podataka:<\/p>\r\n <div class=\"grid\">\r\n <div>\r\n <h3>Podaci o klijentu (Vi)<\/h3>\r\n <ul>\r\n <li>Ime vlasnika\/menad\u017eera<\/li>\r\n <li>Poslovni e-mail i broj telefona<\/li>\r\n <li>Naziv i adresa kompanije<\/li>\r\n <li>Podaci o Google profilu preduze\u0107a (Google Business Profile)<\/li>\r\n <li>Informacije o naplati i pretplati<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div>\r\n <h3>Podaci o krajnjim korisnicima (Va\u0161i kupci)<\/h3>\r\n <ul>\r\n <li>Broj telefona (za Viber\/SMS zahteve)<\/li>\r\n <li>Ime kupca (opciono)<\/li>\r\n <li>Vreme posete (timestamp)<\/li>\r\n <li>Interna ocena\/ostavljene povratne informacije<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>3. Kako koristimo informacije<\/h2>\r\n <p>Podatke koristimo isklju\u010divo za pru\u017eanje na\u0161ih usluga automatizacije:<\/p>\r\n <ul>\r\n <li><strong>Slanje zahteva:<\/strong> Automatizovana dostava Viber ili SMS poruka Va\u0161im kupcima nakon obavljene transakcije.<\/li>\r\n <li><strong>\u0160tit za reputaciju:<\/strong> Filtriranje negativnih iskustava kroz interne forme kako bi se problemi re\u0161ili privatno.<\/li>\r\n <li><strong>Preusmeravanje na Google:<\/strong> Usmeravanje zadovoljnih kupaca na Va\u0161 zvani\u010dni profil za Google recenzije.<\/li>\r\n <li><strong>Analitika:<\/strong> Pra\u0107enje uspe\u0161nosti kampanja i stope rasta recenzija.<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>4. Saglasnost i prijava (Stroga politika)<\/h2>\r\n <div class=\"note\">\r\n <strong>Obaveza klijenta:<\/strong> Webthly deluje kao obra\u0111iva\u010d podataka. Na\u0161i klijenti (restorani, klinike, itd.) zakonski su odgovorni za osiguravanje da su svi brojevi telefona uneti u sistem prikupljeni uz saglasnost kupaca za primanje transakcionih poruka sa povratnim informacijama.\r\n <\/div>\r\n <p>\r\n Svaka poruka poslata preko na\u0161e platforme sadr\u017ei jasne informacije o po\u0161iljaocu i omogu\u0107ava korisniku da se u bilo kom trenutku odjavi od budu\u0107ih komunikacija.\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>5. Deljenje podataka sa tre\u0107im stranama<\/h2>\r\n <p>Va\u0161i podaci se nikada ne prodaju. Delimo ih samo sa neophodnim partnerima koji su potrebni za isporuku usluge:<\/p>\r\n <ul>\r\n <li><strong>Infobip:<\/strong> Na\u0161 zvani\u010dni partner za isporuku Viber i SMS poruka.<\/li>\r\n <li><strong>Google:<\/strong> Putem preusmeravanja korisnika na platformu za Google recenzije.<\/li>\r\n <li><strong>Hosting provajderi:<\/strong> Gde se \u0161ifrovane baze podataka bezbedno \u010duvaju.<\/li>\r\n <\/ul>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>6. Bezbednost podataka<\/h2>\r\n <p>\r\n Svi brojevi telefona i podaci o povratnim informacijama su za\u0161ti\u0107eni SSL enkripcijom. Pristup bazama podataka je strogo ograni\u010den na ovla\u0161\u0107eno osoblje kompanije OM Media u svrhu tehni\u010dke podr\u0161ke. Podaci o kupcima se \u010duvaju samo onoliko dugo koliko je potrebno za mese\u010dno izve\u0161tavanje, nakon \u010dega mogu biti anonimizovani.\r\n <\/p>\r\n <\/section>\r\n\r\n <section class=\"card\">\r\n <h2>7. Va\u0161a prava<\/h2>\r\n <p>\r\n I Vi i Va\u0161i kupci imate pravo da u bilo kom trenutku zatra\u017eite pristup obra\u0111enim podacima, njihovu ispravku ili potpuno brisanje iz na\u0161eg sistema.\r\n <\/p>\r\n <p>\r\n Za sve zahteve, kontaktirajte nas na: <a href=\"mailto:info@webthly.com\">info@webthly.com<\/a> ili putem po\u0161te na adresu <strong>Otad\u017ebina 3, 71123 Isto\u010dno Sarajevo, BiH.<\/strong>\r\n <\/p>\r\n <\/section>\r\n <\/main>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politika privatnosti | Webthly Politika privatnosti Politika privatnosti Ova Politika privatnosti obja\u0161njava kako Webthly (brend kompanije OM Media) prikuplja, koristi i \u0161titi informacije unutar na\u0161eg […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-374","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Privacy Policy - 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